General Inquiry Customer Care

We would like to be the first to congratulate you and your family and welcome you to your new home! We are honored that you have given us the privilege of serving you. Not only are we immensely proud of the quality of our homes, but we are also proud that we back our homes with the finest warranty service programs available. Our customer service department is here to keep you just as happy years down the road as you were on the day you moved in.

How can we help? Please Inquire With Great Southern Homes Customer Service at [email protected]

Contact customer care

Warranty Information

Great Southern Homes is proud to back each home we build with a 10-year Structural Warranty. Every home we build is also covered by a 1-year builder warranty and a 2-year limited mechanical warranty. During this time, our in-house warranty and customer service department is available to help resolve any problems that may arise with your home.

Please email Great Southern Homes at [email protected] or use the form below.

 DOWNLOAD STRUCTURE HOME WARRANTY MANUAL

 DOWNLOAD HOMEOWNERS MANUAL

Contact our Customer Care team
I agree to be contacted in response to my request
and my information may be used for that purpose.
covid-19 Banner

See a Property On Our Website That Intrigues You? Ask Your Agent for a Virtual Walk Through Without You Leaving Home!

Now’s the time to find your dream home! Our agents stand ready to provide virtual tours of available homes. Just go to Find My Home and contact your agent on the community page in which you’re interested! We can set virtual tours of a home, discuss financing, set appointments and transact business via the internet. Now’s the time... you’ll be glad you did!

Know more